Perth’s trusted home care provider.
At Brightwater, we offer an extra hand so you can stay at home in your own space for longer and enjoy an independent life.
As we get older, it’s important to have a team by our side. From physio to occupational therapy, nursing to speech pathology, our close-knit team of caring health professionals work together seamlessly to help you maintain your independence in your own home.
We provide home care services for Western Australians in the Perth Metro area, from as far south as Pinjarra to as far north as Two Rocks.
Our own research centre puts the spotlight on wellbeing. Plus we have over 120 years experience in the care industry, so you can rest assured that whatever level of care you require, we are there for you.
Where are you at with your home care funding?
Whether you've been approved for government funded home care, are yet to start the application process or would like to explore our private services, we can help.
I have already been approved
If you have been approved for the Commonwealth Home Support Programme or a Home Care Package, start your journey here.
What would you like help with?
You might just need a cleaning buddy. Or a physio that comes to you. From cleaning and laundry to personal care and nursing, we’ll work with you to put a plan in action, so you can be your best at home.
Why you can trust Brightwater
Holistic approach to health
We have an in-house team of health professionals, that includes nurses, physios, OTs and more - who work together to ensure you receive the best quality care.
Not-for-profit since 1901
For over 100 years, we’ve been there for West Australians from all walks of life. With humble beginnings in Subiaco, today we provide services all across Perth.
Responsibility for research
We are the only WA home care provider with a dedicated Research Centre – a hub of discovery and innovation, collaborating with national and international universities to find innovative solutions to improve the quality of lives of our clients.
We were selected in 2018 to run the Australian pilot Specialist Dementia Care Unit, accommodating clients who would otherwise require care in a hospital setting and our learning will influence the whole industry in the coming years.
Frequently asked questionsView All FAQ’s
What is the difference between CHSP and HCP?
The Commonwealth Home Support Programme (CHSP) provides entry-level support for older people who are still able to manage living at home, but could do with some extra assistance. Services are prescribed by a Regional Assessment Service (RAS) and could include domestic help, personal care and or deliveries. CHSP is government subsidised, but there are still some hourly fees.
Home Care Packages (HCP) are also government subsidised, but are for older people who have more complex needs. There are four levels of packages, as determined by an Aged Care Assessment Team (ACAT). Each package level has different funding, with recipients able to select what services they want to use their funding on.
Visit our Home Care section for more information.
Can I access services that are not covered in my funding?
How much do I need to pay for at home services?
The hourly fee for CHSP is generally $12 an hour. If you are facing financial hardship, you may be able to have this waived.
If you are receiving a home care package (HCP), you will pay a daily fee which is equal to 17.5% of the full aged pension.
If you are not eligible for funding, you can also choose to pay privately for our services.
Is support available if English is not my first language?
Yes! Let us know your preferred language and we will do our best to pair you with a Support Worker who speaks your language.
What should I expect in my ACAT assessment?
Times can vary, but assessments usually take between 45 and 75 minutes.
An ACAT team member will visit you to gather all the information, asking a series of questions about your day-to-day life and health. They may ask you how you're managing with routine activities and if you require help with them, what support you have from family or friends, what health conditions you have or medications you take, how you feel your health is and whether or not you are having memory problems.
They'll also make sure you understand the process of receiving aged care and discuss your options going forward. After your interview, they'll talk to the rest of their team and make a decision about the level of care you are eligible for.
What are the different levels of funding?
Home Care Packages (HCP) provide four levels of funding.
Level 1 is for basic care needs, Level 2 is for low level care needs, Level 3 is for intermediate care needs and Level 4 is for high level care needs. If you have entry-level care needs, you may be funded by the Commonwealth Home Support Program (CHSP).