Perth’s trusted home care provider.

At Brightwater, we offer an extra hand so you can stay at home in your own space for longer and enjoy an independent life.

As we get older, it’s important to have a team by our side. From physio to occupational therapy, nursing to speech pathology, our close-knit team of caring health professionals work together seamlessly to help you maintain your independence in your own home and improve your quality of life.

Whether you need help with household tasks like meal preparation and medication management or require clinical services like wound care or catheter care, our team supports your physical and mental wellbeing.

We provide in home care services for Western Australians in the Perth Metro area, from as far south as Pinjarra to as far north as Two Rocks.

Our own research centre puts the spotlight on wellbeing. Plus we have over 120 years experience in the care industry, so you can rest assured that whatever level of care you require, we are there for you.

What would you like help with?

You might just need a cleaning buddy. Or a physio that comes to you. From cleaning and laundry to personal care and nursing, we’ll work with you to put a plan in action, so you can be your best at home. Explore our range of home care services below.

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My home

Cleaning & laundry Gardening Aids to stay independent Home modifications
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My health

Physio, podiatry & other therapies Meals & food preparation Nursing Personal care
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Getting out

Social outings Transport Shopping
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Temporary help

Respite After-hospital care Transition care program

Discover more on Your Aged Care

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Why you can trust Brightwater

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Holistic approach to health

We have an in-house team of health professionals, that includes nurses, physios, OTs and more - who work together to ensure you receive the best quality care.

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Not-for-profit since 1901

For over 100 years, we’ve been there for West Australians from all walks of life. With humble beginnings in Subiaco, today we provide services all across Perth.

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Responsibility for research

We are the only WA home care provider with a dedicated Research Centre – a hub of discovery and innovation, collaborating with national and international universities to find innovative solutions to improve the quality of lives of our clients.

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Dementia specialists

We were selected in 2018 to run the Australian pilot Specialist Dementia Care Unit, accommodating clients who would otherwise require care in a hospital setting and our learning will influence the whole industry in the coming years.

Frequently Asked Questions

  • Who is eligible for a home care package in Australia?

    Anyone assessed by an Aged Care Assessment Team (ACAT) as needing coordinated services to help them stay in their own home can be eligible for a home care assistance package. This includes individuals who need multiple services and support to live independently.

    We've got everything you need to know about the ACAT assessment available here.  

  • Who pays for home care in Australia?

    Home care in Australia is funded by the Australian government, and the individuals receiving the home care services. The government provides subsidies under the Home Care Packages (HCP) program as well as the Commonwealth Home Support Program (CHSP), and individuals may also contribute with a co-payment depending on their financial situation.

    You can find out more about the costs of home care here. 

  • What is the difference between NDIS and a home care package?

    The National Disability Insurance Scheme (NDIS) is designed to provide services and assist younger people with a permanent and significant disability, whereas home care packages are aimed primarily at older Australians who need support to continue living at home.

    Discover more about home care packages here. 

  • What is not included in a home care package?

    Home care packages do not cover daily living costs such as rent, mortgage payments, food, and utilities. They also do not cover services unrelated to care needs, such as occupational therapy or social outings that are purely recreational and not linked to health outcomes.

    Discover what is covered by home care packages by clicking here. 

  • How to be assessed for a home care package?

    To be assessed for a care package, you must apply through the My Aged Care website and undergo an assessment by an Aged Care Assessment Team (ACAT). The assessment will determine your care needs and eligibility aged care services.

    You can find out how to access home care here. 

  • Is it worth getting a home care package?

    Getting a home care package can be highly beneficial if you need support to manage day-to-day tasks and want to stay in your own home as you age. It provides tailored care and support services based on individual needs.

    Discover more about home care here. 

  • What is a level 2 home care package?

    A level 2 care package provides a low level of care designed for people who need support with daily tasks and some health services. It is one of four levels, with each level offering increased support.

    We've got everything you need to know about the home care levels here.

  • What is the difference between the Commonwealth Home Support Program and the Home Care Package?

    The Commonwealth Home Support Program (CHSP) offers entry-level home support services for older people who need assistance staying independent and continuing to live at home. In contrast, Home Care Packages provide more complex, coordinated, and customised care.

    Discover the difference between the two here

  • What does a level 3 home care package mean?

    A level 3 care package is designed for people with intermediate care needs. These packages provide a higher level of support, including more comprehensive help with health and social support and services.

    We've got everything you need to know about the home care levels here.

  • Can I buy a computer with my home care package?

    Yes. If a computer is deemed necessary to meet your health and care objectives—such as communication, nursing care or managing health records—it can be included in your care package after proper assessment and justification.