Contact us

If you would like to book to visit a client at one of our homes, click here. Please ensure you are using an up-to-date internet browser.

Looking for a job?

Browse through our current opportunities and discover a bright future with Brightwater.

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A few other ways you can get in touch

 

By Phone
1300 223 968




In person
Head office

Brightwater House, Level 3
355 Scarborough Beach Road
Osborne Park WA 6017

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By Email

Frequently asked questions

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  • What services does Brightwater provide?

    At Brightwater, we offer at home aged care, residential aged care, disability support and retirement villages.

    Brightwater At Home provides services that support health and happiness. This includes help around the house, transport and shopping assistance, specialist health care and social activities.

    We have 11 residential homes from Mandurah to Joondalup, providing round-the-clock care to seniors and those living with dementia.

    We also support younger people with complex disabilities. Our NDIS services include therapy and supported independent living, while our Oats Street rehabilitation program supports people with an acquired brain injury.

    Our retirement village in Madeley promotes a carefree, suburban lifestyle, and with a new village in the works, there’ll be even more to discover.

    At Brightwater, we support West Australians from all walks of life. Our commercial catering and linen businesses help us reinvest in infrastructure and ideas that benefit our clients and our community.

    If you’d like to know more, give us a call on 1300 223 968.

  • How much do services cost and what funding is available?

    The Australian government helps fund both aged care and disability services.

    If you’re looking for home care, the government can subsidise your services with either the Commonwealth Home Support Program or a Home Care Package. For more information about home care fees and funding, click here.

    The government also subsidises residential aged care. Once you’ve had an ACAT assessment, we can go through any applicable fees with you, which will vary depending on your situation. If there’s a Brightwater home you’re interested in, we also provide a pricing table so you know what the standard fees are.

    For more information on aged care funding, visit My Aged Care.

    If you are between 18 and 65 and have a disability, you may be able to access the NDIS. For more information about NDIS fees and funding, click here or visit the NDIS website.

    Funding is also available if you have an acquired brain injury or neurological disabilities like Huntington’s disease or Parkinson’s disease. For more information, give us a call on 1300 223 968.

  • How can I get involved with Brightwater?

    There are lots of ways you can get involved.

    We advertise all of our available jobs here. With a team of over 2000, we employ allied health professionals, care workers, disability support workers, nurses, administrative staff and more, so we’d love to hear from you.

    The Brightwater Research Centre would also love to hear from you. You could volunteer or collaborate on an upcoming project, so if that sounds like you, let us know.

    Your time, money and gifts help us improve the lives of our clients. If you’d like to give back to the community, you can fill in our volunteer enquiry form, make a donation or leave a gift in your will.

    For all other fundraising enquiries, contact our Fundraising team.

    For media and PR enquiries, contact Lorelei Campbell, our Communications Manager.

    If there’s another way you’d like to get involved with Brightwater, feel free to give us a call on 1300 223 968.