Welcome to Your Aged Care

We see the complexity of the aged care system. We live and breathe it every day. Your Aged Care is here to provide you with the information you require to make a difficult decision simpler. Because at Brightwater, care is at the core of what we do.

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Tailor the content that is displayed to match the stage you are at in your aged care journey.

New to Aged Care

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What are Additional Services fees?

Additional Services fees are becoming common amongst some residential aged care providers. Find out everything you need to know about this residential aged care fee.

4 min read
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What to do when living at home is no longer an option

There are many reasons why people move into residential aged care. So what are some early steps you can take when you realise that you, or a loved one, can’t continue living independently?

9 min read
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What’s that acronym? Residential Aged Care edition – Part One

There are a lot of acronyms when it comes to residential aged care. And whilst they do their best to simplify complex names or concepts, people unfamiliar with the acronyms can find it confusing.

4 min read

Navigating Aged Care

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My application has been approved, what happens now?

The paperwork is complete, you’ve signed your agreement and you’re joining Brightwater. What happens now, now that you are waiting for your services to start?

3 min read
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Applying for Home Care with Brightwater

You’ve decided on Brightwater for your home care services, thank you! We can’t wait to have you on board. Here’s how you can apply for Brightwater at Home.

6 min read
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I’ve rung and registered interest in residential aged care – what now?

If you’ve spoken to our Welcome Team recently regarding residential aged care, but forgotten what happens next, here’s your reminder.

4 min read

Managing Aged Care

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What happens if I need to go to hospital?

As our care needs change, you might need to be admitted to hospital for periods of time. Here is what happens when you need to go to hospital.

1 min read
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Can I go on holidays or take day trips when in residential aged care?

Life doesn’t have to stop when you live in residential aged care. In fact, we encourage everyone to continue living the life they enjoy. Here is everything you need to know about taking social leave in residential aged care.

3 min read
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I need to change my service, schedule or team

We understand that over time you may need to make some changes to your service. Here’s how you make a change to your schedule, your services or your team.

7 min read

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