Residential Aged Care

If a new place to call home is part of your next chapter, then at Brightwater we are here to hear your story.

Tell your tales or write some new ones in our thoughtful social spaces, or retreat to a quiet corner whenever you like. Welcome your loved ones in our lush green gardens, meet new friends and take up a new hobby if the mood strikes.

All of our aged care homes Perth wide are designed with comfort in mind. You can always count on our friendly, familiar carers. From our holistic health and support team to our innovative research centre, care is at our core.

See why we’re the move that feels right. Get in touch for a tour of our aged care home nearest to you.

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More than just aged care accommodation

We offer aged care accommodation all across Perth – but it’s more than just a roof over your head. Every Brightwater home puts the focus on wellbeing, from 24/7 care and support, to companionship and sensory stimulation.

As a not for profit organisation with a track record that dates back to 1901, along with a dedicated research centre working behind the scenes to discover innovative new ways to enable wellbeing – care is at our core.

With 11 aged care homes in Perth, there’s a place you can call home.

Our aged care facilities in the southern suburbs include HuntingdaleRedcliffeSouth LakeMandurah and Waikiki, while our aged care facilities in the northern suburbs include InglewoodInnalooJoondalupOxford Gardens (Joondalup)Madeley and Subiaco.

View all our aged care homes

How to get started with aged care

Moving to a new home is an important decision for you and your family. Here's a step-by-step guide to help you understand the process.

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Frequently asked questions

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  • Can I take my loved one out on excursions?

    While we are in a phase of no community transmission in WA, external outings are permitted when they can be conducted in a safe manner. This means that there are appropriate infection prevention measures in place and an agreement by the resident and family to provide accurate information and engage in risk mitigation procedures whilst on the outing and screening procedures on return.  Your Service Manager or Program Leader will be able to provide you with the relevant risk assessment form.

  • Can I take social leave, for example for day trips or family holidays?

    Yes, you are entitled to take 52 days of social leave in a financial year. 

    While you are on social leave, you will still be required to pay your agreed fees and daily accommodation costs.

    Brightwater will continue to hold your place for you while you are on social leave.

    Please contact us if you need to extend the period of time that you are on social leave.

    If extra social leave is required in addition to the 52 days, an additional fee will be charged to secure your place at Brightwater.

    If you are away from Brightwater for 7 days or more and you have not notified us, we may not be required to continue to secure a place for you. However, we will write to you before any such decision is taken.

    We would appreciate it if you could update us on any changes to your condition while on social leave.

  • What happens if I need to take leave to go to hospital?

    There is no limit on the length of time that you can leave Brightwater to be in hospital.

    While you are in hospital, you will still be required to pay your agreed fees and daily accommodation costs.

    Brightwater will continue to hold your place for you while you are in hospital.

  • Can I take leave for emergency reasons, such as the COVID-19 pandemic?

    Yes, you can request to take a period of temporary leave from Brightwater due to an emergency situation, such as the COVID-19 pandemic.

    Taking emergency leave will not impact on your social leave entitlements.

    While you are on emergency leave, you will still be required to pay your agreed fees and daily accommodation costs.

    Brightwater will continue to hold your place for you while you are on emergency leave.  Brightwater will not require you pay any additional fees to hold your place.

    We would appreciate if you could update us on any changes to your condition while on emergency leave and when you intend to return to Brightwater.

  • How can I organise residential aged care for my elderly parent?

    We're happy to support you in the process of organising care for your elderly parent.

    Simply give us a call on 1300 223 968 and ask to speak to our Welcome Team, who will gather some information about your parent and then explain the next steps to securing a suitable home.

    From a government perspective, your first action is to register with My Aged Care and request an assessment for residential aged care, which is a requirement when seeking aged care services.

    Click here for a quick and easy guide to getting started.

  • How long is the waiting list to access residential aged care?

    Our waiting lists vary from site to site.

    So that you're ready when a vacancy arises, we will assess your needs, match you to the site which can best support your needs, provide a tour and help you complete the necessary paperwork to secure a position on our waiting list as soon as we can.

  • Can I view all the residences I am interested in?

    Yes, appointments can be made to view our aged care homes.

    Please call 1300 223 968 and ask to be put through to our Welcome Team who will schedule a time for you at the homes that best suit your needs.

  • Do you offer residential accommodation for married couples?

    Yes, we do offer accommodation for married couples in some of our aged care homes.

    Give our Welcome Team a call on 1300 223 968 and we'll let you know what is available.

  • How do I transfer to Brightwater from another aged care home?

    It is easy to transfer from another aged care provider to Brightwater.

    Typically, your current provider will require a letter in writing giving 7 days notice to leave. Our Welcome Team can then assist you with documentation and support you as you transfer to us.

  • Do you cater for special dietary requirements?

    Yes, we cater for many special dietary requirement needs such as diabetes, vegetarian or vegan diets, allergies or medical conditions such as dysphagia.

    Please discuss any specific dietary requirements with our Welcome Team.