Brightwater's Phase 3: An update to visitor restrictions (residential aged care)

Posted on Tuesday, June 9, 2020

We are a month into our eased visitor restrictions and I thank you for your patience as we put in place a number of new measures to ensure this continues to be done safely and efficiently.

Following Western Australia’s general easing of community restrictions, we are making the following changes to our visitor guidelines, effective from Wednesday 10 June 2020.

  • Visitor pool now increased to eight nominated and registered people (previously it was four); and
  • The gradual return of those services necessary for the effective operation of the facility over the coming weeks that can be safely delivered to our clients with strict infection control procedures in place. This includes hairdressing and certain contractor works.

Please note that all other restrictions as previously advised remain in place, in accordance with WA State Directions and the law. These include:

  • no visits from a person who has travelled outside of Australia in the last 14 days;
  • no visits from a person who has been in contact with a confirmed case of COVID-19 in the last 14 days;
  • no visits from a person who has a temperature higher than 37.5 degrees or symptoms of acute respiratory infection;
  • no visits from a person who does not have evidence of an up to date influenza vaccination;
  • no visits from a person under the age of 16 years.
  • limiting visits to a short duration (no more than two hours);
  • Limiting visitors to a maximum of two visitors at one time per day;
  • Conducting visits in a resident’s room or in a specific dedicated visiting area, not a communal area;
  • All visitors to practice physical distancing, maintaining a distance of 1.5 metres at all times.

What does this change on 10 June mean for you and your loved one?

You can now nominate a further four visitors to be on your loved one’s registered visitors’ list. You can do this by contacting your loved one’s home directly with details.

Please remember all visits must continue to be pre-booked and each resident can only have a short visit (of up to two hours) by no more than two people and only one visit per day.

You will also need to continue to follow the screening process for each visit, including showing proof of your flu vaccination upon each visit.

We also ask that you follow good hand hygiene at all times and we encourage you to download the Federal Government’s COVID Safe app.

We will continue to review the situation and be guided by Federal and State Government advice and the law.  Any changes will be communicated to you.

Thank you for your continued support in keeping everyone safe.