Services Available

One size doesn’t always fit all. With a tailor-made Home Care Package, you can pick and choose the services that suit you.

We cover all the basics, plus some you might not expect.

Our services include:

We can lend a hand with the essentials, including sweeping, mopping, ironing, dusting, vacuuming and more.

Your support worker can keep your bathroom and kitchen spick and span, and can also keep on top of the laundry.

For more heavy-duty cleaning like upholstery, windows, carpets, and “spring cleaning”, we can help arrange specialist services using funds from your package.

Got a green thumb? So do we!

Our gardening service includes mowing, mulching, pruning, planting, weeding and more.

We want you to keep doing what you love. We can raise your garden beds or install eco-friendly systems to keep you connected to nature.

Your support worker can accompany you to appointments and social events with their own transport.

We can arrange to drop you off or pick you up from somewhere, including the hospital.

And if you want get out and about on your own, we can even arrange taxi vouchers.

If you want to get more involved with the community, you can.

We can arrange day trips and activities for a nice change of scenery. You could take up a new course, attend art therapy or simply visit the library.

Whatever it is you want to do, we can do it with you.

Furry friends like to get out and about, too.

We’ll happily take your pet out for a walk, with a Frisbee in hand to fling around.

And if you need to arrange grooming, vet appointments or pet sitting, we can help sort that out.

If a few adjustments around the house can help you live independently, we’re all for it.

We can add hand rails and ramps, widen doorways, change flooring or install electrics that improve your day-to-day life.

You can tick off your to-do list a whole lot quicker.

Your support worker can help do the shopping, whether that’s for everyday groceries or birthday and Christmas presents. We’ll help you come up with ideas and can lend a hand when it comes to wrapping.

And if you need to pop in to the pharmacy, post office, or drycleaner, that’s no problem.

Feeling and looking your best will never go out of style.

Your support worker can be on stand-by if you need extra support. Our personal services include hair care and shaving, make-up and beauty, getting dressed, oral health, continence management and showering.

Your support worker can prompt you when it’s time to take your medication.

In consultation with our nursing team, we can help you keep track of your Webster Pack and assist in applying topical creams or eye drops.

Our allied health professionals and nurses use clinical education and experience to design strategies that improve engagement for people living with dementia.

This includes sensory stimulation like listening to music to sparks memories, getting involved in music programs, using communication books and storyboards, or GPS equipment and voice-automated clocks.

At Brightwater, we're constantly learning more and more about dementia. The Brightwater Research Centre also undertakes important studies that enable better support and an improved quality of life for people living with dementia.

If you want to bake your grandkid’s favourite cookies or make your famous lasagne, just tell us what we can do.

Our meal preparation service includes chopping, grating, roasting, sautéing – you name it. We can even help prepare your weekly menu or arrange meal deliveries.

Have peace of mind knowing you can live independently and safely in your own home.

In collaboration with your GP, our nursing team can provide the medical care you need. Our clinical services include assessments, wound care, medication management, continence and catheter care and chronic disease management.

Improve your mobility, strength and confidence at home and in your community.

You can access our wide range of health professionals, including occupational therapists, physiotherapists, social workers, speech pathologists and therapy assistants. We can also provide massage therapy, reflexology and lymphedema massage.

We’ll work with you to put a goal-oriented plan in action, assisting you with reconditioning and rehabilitation after an injury or stroke.

There are lots of products out there that can help you maintain your independence and stay safe.

After an assessment with our Physiotherapists or Occupational Therapists, we can assist with the rental or purchase of mobility equipment, postural care products, and other aids. This includes pressure mattresses, walking frames, wheelchairs, arthritis cutlery and much more.

Technology can make life a lot easier.

We can help you arrange assistive technologies that do just that. This includes organising telehealth appointments or in-home monitoring, renting or purchasing iPads and personal alarms or organising computer education.

Maintaining strength and mobility is important.

Our physiotherapists can work with you to plan an exercise program that helps improve your overall strength and conditioning, so you can continue to participate in everyday activities.

If you’re ready to go home but need a hand getting things in order, we can help you get settled.

This includes picking you up from the hospital, grabbing the groceries and planning your meals, looking after the laundry, getting the paper and the mail and setting up your home so you’re comfortable.

If you need more care following a hospital stay, talk to your Doctor about transition care.

Our team can provide in-home services while carer’s take some time off.

Our respite services can give you peace of mind knowing that you or your loved one is in good hands - including during the evening and on weekends.

Arranging home care

This doesn't have to be daunting. We'll help you understand your options with a quick and easy how-to guide.

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