Navigating Aged Care

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Discover content for people navigating aged care.

What to expect on your first day in residential aged care: a guide for families and new residents

Are you or someone you know moving into residential aged care? We often prepare for life’s big moments, but the transition to aged care can catch many off guard. Our new article is a complete guide on what to expect on your first day.

15 min read

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Explore more content for people new to aged care.

Article

What to expect on your first day in residential aged care: a guide for families and new residents

15 min read

Article

What protections do I have as a home care client?

Receiving home care is a very intimate service which can sometimes leave people feeling exposed, either personally, financially or both. Fortunately, there are a range of protections in place to help give in-home aged care customers the peace of mind they need and to safeguard their rights, finances and quality of care. Find out more.

7 min read

Article

Where can I find the costs for residential aged care?

When starting your residential aged care journey, one of the most common questions is how much does it cost? There can be many factors which influence the cost of residential aged care. Here is where you can find the provider determined costs.

2 min read

Seniors Dancing Into Brightwater At Home

Article

Your journey into Brightwater at Home

If you were looking for the journey to receiving Brightwater at Home support, look no further. Here is our guide to your journey into Brightwater at Home.

3 min read

Article

My application has been approved, what happens now?

The paperwork is complete, you’ve signed your agreement and you’re joining Brightwater. What happens now, now that you are waiting for your services to start?

3 min read

Article

Applying for Home Care with Brightwater

You’ve decided on Brightwater for your home care services, thank you! We can’t wait to have you on board. Here’s how you can apply for Brightwater at Home.

6 min read

Smiling Senior Couple Looking Through Window

Article

I’ve rung and registered interest in residential aged care – what now?

If you’ve spoken to our Welcome Team recently regarding residential aged care, but forgotten what happens next, here’s your reminder.

4 min read

Cheerful Senior Woman Talking On The Phone

Article

I’ve rung and registered interest in a home care – what now?

You’ve rung and spoken to our fantastic Welcome Team. You’ve answered some questions, and they’ve taken your information. What happens now? If you need a reminder for what happens next, read on.

3 min read

Article

Brightwater Inglewood - Where Community Thrives

When Brightwater Care Group’s newest aged care home opened last year, Rafaela Arias became, in her own words, its first Queen.

8 min read

Article

Where can I find the home care fees and charges?

An important part of understanding your home care services is understanding the fees and charges your provider charges. Here's where to find them.

4 min read

Article

What do I need to make an application for home care services?

You’ve had your ACAT assessment, and you’ve been approved for a Home Care Package, so how do you make an application?

3 min read

Brightwater Inglewood Where A Family Feels At Home

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Brightwater Inglewood - Where Families Feel At Home

When Marion Urfig arrived at the beach in Durban with a girlfriend on Christmas Day 1966, it marked the beginning of a love story that has spanned fifty-six years and two continents. A love story that has withstood the challenges of growing older.

7 min read

Article

A few tips to make adjusting to life in residential aged care easier and better

When someone you love moves into residential aged care, it’s easy to feel overwhelmed and uncertain about how it is all going to work out. Here is how you can help your loved one settle into aged care.

6 min read