Maybe that's spending time with family, enjoying your favourite hobbies or simply continuing with the routines that make life feel like yours.
Whether you are exploring Support at Home for the first time or considering switching providers, Brightwater can help.
At Brightwater, you will have a dedicated care partner and access to our in-house team of nurses and allied health professionals, all working together to support you at home.
Support at Home is a government-funded program that helps older Australians access support to stay at home for longer.
Depending on your funding level, you can pick and choose the services that work best for you.
Have peace of mind knowing you can live independently and safely in your own home. In collaboration with your GP, our nursing team can provide the medical care you need. Our clinical services include assessments, wound care, medication management, continence and catheter care, and chronic disease management.
Plus, your care worker can prompt you when it’s time to take your medication. In consultation with our nursing team, we can help you keep track of your Webster Pack and assist in applying topical creams or eye drops.
Improve your mobility, strength, and confidence at home and in the community. We’ll work with you on goal-oriented plans, reconditioning after injury or stroke, and tailored exercise programs to help you stay active and independent.
Support your communication, nutrition and overall wellbeing with therapies tailored to your needs. Our team includes speech pathologists, dietitians, music therapists, social workers and more to provide holistic, top-quality care.
Feeling and looking your best will never go out of style. Your support worker can be on stand-by if you need extra support. Our personal services include hair care and shaving, make-up and beauty, getting dressed, oral health, continence management and showering.
Your support worker can accompany you to appointments and social events with their own transport. We can arrange to drop you off or pick you up from somewhere, including the hospital. And if you want to get out and about on your own, we can even arrange taxi vouchers.
We all need a break now and then. Maybe there’s a to-do list to tick. Or maybe someone just needs to be a daughter again. Whatever the reason, our respite services are there so carers can take a breather whenever they need. Our Brightwater at Home team is trained to provide respite and care for people in their own homes, so there’s no need to worry.
As part of our respite care service, our support workers coordinate meaningful activities and interactions during daily visits, or a couple of visits per week. This gives our clients the chance to experience new things, while giving carers the chance to take some time out.
We can lend a hand with the essentials at home, including sweeping, mopping, ironing, dusting, vacuuming and more. Your support worker can keep your bathroom and kitchen spick and span, and can also keep on top of the laundry.
Got a green thumb? So do we! Our gardening service includes mowing, pruning, and weeding. We want you to keep doing what you love.
You can tick off your to-do list a whole lot quicker. Your support worker can help do the shopping, whether that’s for everyday groceries or birthday and Christmas presents. We’ll help you come up with ideas and can lend a hand when it comes to wrapping. And if you need to pop in to the pharmacy, post office, or drycleaner, that’s no problem.
If you want to bake your grandkid’s favourite cookies, make your famous lasagne or just enjoy a warm, home-cooked meal, we'll be there to lend a hand. Our meal preparation service includes chopping, grating, roasting, sautéing – you name it. We can even help prepare your weekly menu or arrange meal deliveries.
From day one, you will have a dedicated care partner by your side to help you navigate Support at Home.
They will take the time to get to know you, help you make sense of the support available and coordinate the services that are right for you.
Your care partner will:
From physiotherapy and occupational therapy, to speech pathology, nursing and nutrition support, our experienced in-house team work together behind the scenes to support you.
Together, they bring a range of allied health expertise to help you stay safe, well and living independently at home, in the place you know best.
With Support at Home, you only pay for the services you use (plus the 10% care management fee). The cost of your care will depend on the services you choose and your personal situation.
After your assessment, you will be assigned a funding level and receive a quarterly budget based on your care needs, which can be used for a range of services.
Learn more about what each Support at Home funding level covers.Budget levels at a glance:
| Support Level | Quarterly Budget | Annual Budget |
| Level 1 | ~$2,752 | ~$11,010 |
| Level 2 | ~$4,112 | ~$16,451 |
| Level 3 | ~$5,634 | ~$22,536 |
| Level 4 | ~$7,617 | ~$30,468 |
| Level 5 | ~$10,182 | ~$40,729 |
| Level 6 | ~$12,341 | ~$49,365 |
| Level 7 | ~$14,915 | ~$59,660 |
| Level 8 | ~$20,034 | ~$80,137 |
If you do not use your full budget, you can carry over leftover funds each quarter, up to $1,000 or 10% of your budget, whichever is greater.
Separate funding is also available for assistive technology and home modifications, so these will not reduce your regular care budget.
Your 10% management fee helps keep your support running smoothly, including:
This way, your care stays flexible, personal and perfectly fits your lifestyle.
View Brightwater's Support at Home fees below:
Published Fee Schedule Common Fee ScheduleDepending on your income and assets, you may be asked to contribute toward some of your services.
Contribution rates are set by the Australian government and are based on the cost of each service.
| Clinical Care | Independence | Everyday Living | |
| Full pensioner | 0% | 5% | 17.5% |
| Part pensioner & Commonwealth seniors health card eligible | 0% | Between 5% and 50% depending on income & assets | Between 17.5% and 80% depending on income & assets |
| Self-funded retiree | 0% | 50% | 80% |
Hear how Brightwater at Home helped Silva get back to one of her favourite places.
Once you've received your approval for Support at Home, call us on 1300 223 968. We will help you understand your funding, the support available and where to start.
From there, your dedicated care partner will work with you to shape a support plan that suits your life. Together, you will decide what kind of help you need, how often you need it and the times that suit you best.
With everything in place, we’ll get your support underway so you can start enjoying the help you need at home.
Support at Home is a government-funded aged care program that helps older Australians access support to stay independent and living comfortably at home.
Read more about the Support at Home program and how it works.Support at Home is for older Australians aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islander people, who need a bit of help to live independently at home.
Yes. If you are currently receiving Support at Home services with another provider, switching to Brightwater may be easier than you think.
Our Brightwater at Home team can guide you through the process, help you understand your options and make the transition as smooth as possible.
Have questions about switching providers? Give our team a call on 1300 223 968. We're here to help.
Brightwater provides a wide range of services under Support at Home, including personal care, nursing, transport, respite and support around the home.
We also offer access to an in-house team of allied health professionals, including physiotherapists, occupational therapists, speech pathologists and dietitians, helping make sure your support is coordinated around what is important to you.
Brightwater currently offers the Restorative Care Pathway, which can help people regain strength, confidence and independence through short-term allied health and nursing support.
Read more about short-term pathways under Support at HomeDepending on your needs and funding level, respite support may be available through Support at Home.
Respite can provide carers with a short break, while ensuring their loved one continues receiving support at home.
If you are unsure what is available under your funding, our team can help you explore your options.
You can apply through My Aged Care by calling 1800 200 422 or applying online.
If you’d like help getting started, the Brightwater team can guide you through the process and help you prepare for your assessment.
Brightwater at Home has a cancellation policy to help everyone plan with confidence. If you need to change or cancel a visit, you’ll find all the details in our full cancellation policy.
Click here to view cancellation policy
We create communities where people connect and belong, thriving through progressive and responsive care.
Whether in your own home, or one of ours, we keep you connected to what matters most, in the communities you belong so you can thrive.
As specialists in acquired and progressive neurological conditions we support people living with Brain Injuries, Dementia, and Huntington's Disease to reach their full potential. Designing bespoke programs and world leading homes including BrightRespite, Piara Waters Huntington's Disease and Oats Street brain rehabilitation, to provide innovative care and a pathway to greater independence.
We are the only WA aged care and disability provider with a dedicated Centre for Research & Innovation – a hub of discovery, collaborating with national and international universities to find innovative solutions to improve the quality of lives of our clients.
For over 100 years, we’ve been there for West Australians from all walks of life. With humble beginnings in Subiaco, today we provide services all across Perth.
