What are private home care services?

What Are Private Home Care Services (2)

Private home care services means you pay for the services you receive, rather than paying through government funding.

You can access our whole range of home care services by paying privately, and this is often a good option if you want to receive some help at home straight away, or if you:

  • Are waiting for funding to be approved.
  • Want to top up with extra services that can’t be covered by your funding.
  • Are not eligible for government funding.
  • Need to access short-term services.

If you choose to access private home care, it is on a fee-paying basis. Much like when you book with any other medical professionals, you will pay for the service directly. Providers will send you an invoice at the end of each month, and you will be able to pay through your preferred payment method.

You don’t need to be assessed, and you don’t need to be 65.

What services can I access as a private client?

You can access the whole suite of services offered to Commonwealth Home Support Program or Home Care Package clients.

To discover all of the services available to you, click here.

What happens if I am then approved for government subsidised home care?

If you have been paying for private home care and receive approval for a Home Care Package or the Commonwealth Home Support Program, you can enquire with your provider about switching.

They will be able to support you in transitioning onto a government subsidised program and explain how the subsidies work. 

For more information on how much home care costs, and an explainer on the contributions, click here.

If you would like to being private home care, all you need to do is get in touch by giving us a call on 1300 223 968 or emailing [email protected].

Other articles you may be interested in

Brightwater Support At Home Transition Article Article

Transitioning to the new Support at Home Program

From 1 November 2025, the Australian Government is changing how home care works. All Home Care Package (HCP) clients will move to a new program called Support at Home. To help you through the transition, we've created the following guide.

5 min read
How To Make Difficult Decisions In Stressful Situations (1) Article

How to make difficult decisions in stressful situations

Decisions about aged care must often be made suddenly, after a serious health incident. Making decisions when that happens can be incredibly stressful.

8 min read
Making The Transition From Hospital To Home Is Easier With Brightwater Article

Making the transition from hospital to home is easier with Brightwater

Coming home after an extended stay in hospital can be daunting, especially when you still need help with everyday things. Here is how Brightwater At Home’s Transition Care Program can help you.

11 min read

The advice provided on this website is general advice only. It has been prepared without taking into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice, having regard to your own objectives, financial situation and needs. If any products are detailed on this website, you should obtain a product disclosure statement relating to the products and consider its contents before making any decisions. Where quoted, past performance is not indicative of future performance.

Brightwater Care Group disclaims all and any guarantees, undertakings and warranties, expressed or implied, and is not liable for any loss or damage whatsoever (including human or computer error, negligent or otherwise, or incidental or Consequential Loss or damage) arising out of, or in connection with, any use or reliance on the information or advice in this website. The user must accept sole responsibility associated with the use of the material on this site, irrespective of the purpose for which such use or results are applied. The information in this website is no substitute for specialist advice.