What services are available with my Home Care Package?

Receiving care and support around the home now goes further than ever before. No longer restricted to nursing, cleaning and domestic assistance, read on to discover what support you can receive at home.

My Home

Cleaning & laundry

We can lend a hand with the essentials at home, including sweeping, mopping, ironing, dusting, vacuuming and more. Your support worker can keep your bathroom and kitchen spick and span, and can also keep on top of the laundry. We can also help arrange more heavy-duty cleaning like upholstery, windows, carpets and ‘spring cleaning’.

Gardening

Got a green thumb? So do we! Our gardening service includes mowing, pruning, and weeding. We want you to keep doing what you love.

Aids to stay independent

There are lots of products out there that can help you maintain your independence and stay safe.

After an assessment with our physiotherapists or occupational therapists, we can assist with the rental or purchase of mobility equipment, postural care products, and other aids. This includes pressure mattresses, walking frames, wheelchairs, arthritis cutlery and much more.

We can also help you arrange assistive technologies to make your life easier. This includes organising telehealth appointments or in-home monitoring, renting or purchasing iPads and personal alarms or organising computer education.

Home modifications

If a few adjustments around the house can help you live independently, we’re all for it. We can add handrails and ramps, widen doorways, change flooring or install electrics that improve your day-to-day life.

My Health

Physio, podiatry & other therapies

Improve your mobility, strength and confidence at home and in your community. You can access our wide range of health professionals, including occupational therapists, physiotherapists, dietitians, social workers, speech pathologists, music therapists and therapy assistants.

We can also provide massage therapy and lymphedema massage. We’ll work with you to put a goal-oriented plan in action, assisting you with reconditioning and rehabilitation after an injury or stroke or we can develop exercise plans to maintain your strength and mobility. Plus our whole team works together; to make sure you receive the best quality care.

Meals & food preparation

If you want to bake your grandkid’s favourite cookies or make your famous lasagne, just tell us what we can do. Our meal preparation service includes chopping, grating, roasting, sautéing – you name it. We can even help prepare your weekly menu or arrange meal deliveries.

Nursing

Have peace of mind knowing you can live independently and safely in your own home. In collaboration with your GP, our nursing team can provide the medical care you need. Our clinical services include assessments, wound care, medication management, continence and catheter care, and chronic disease management.

Plus, your care worker can prompt you when it’s time to take your medication. In consultation with our nursing team, we can help you keep track of your Webster Pack and assist in applying topical creams or eye drops.

Personal Care

Feeling and looking your best will never go out of style. Your support worker can be on stand-by if you need extra support. Our personal services include hair care and shaving, make-up and beauty, getting dressed, oral health, continence management and showering.

Getting Out

Social outings

If you want to get more involved with the community, you can. We can arrange day trips and activities for a nice change of scenery. You could take up a new course, play a game of chess or simply visit the library.

Transport

Your support worker can accompany you to appointments and social events with their own transport. We can arrange to drop you off or pick you up from somewhere, including the hospital. And if you want to get out and about on your own, we can even arrange taxi vouchers.

Shopping

You can tick off your to-do list a whole lot quicker. Your support worker can help do the shopping, whether that’s for everyday groceries or birthday and Christmas presents. We’ll help you come up with ideas and can lend a hand when it comes to wrapping. And if you need to pop in to the pharmacy, post office, or drycleaner, that’s no problem.

Temporary Help

Respite

We all need a break now and then. Maybe there’s a to-do list to tick. Or maybe someone just needs to be a daughter again. Whatever the reason, our respite services are there so carers can take a breather whenever they need. Our Brightwater at Home team is trained to provide respite and care for people in their own homes, so there’s no need to worry.

As part of our respite care service, our support workers coordinate meaningful activities and interactions during daily visits, or a couple of visits per week. This gives our clients the chance to experience new things, while giving carers the chance to take some time out.

After-hospital care

If you’re ready to go home but need a hand getting things in order, we can help you get settled. Our at home care service includes picking you up from the hospital, grabbing the groceries and planning your meals, looking after the laundry, getting the paper and the mail and setting up your home so you’re comfortable.

Transition care program

If you’ve spent some time in hospital, we can help make the shift back home smooth and stress-free. If you’re medically stable but still need time to recuperate, our transition care program can help you get back on your feet. You’ll need to be assessed by an Aged Care Assessment Team (ACAT), but don’t worry – hospital staff can help arrange this. If you qualify, we’ll provide care services in your home for up to 12 weeks. Our trained team can provide all the assistance required, including:

• Comprehensive clinical care
• Occupational therapy support and assistance with equipment
• Weekly physiotherapy in your own home
• Speech therapy, diet, podiatry and reflexology services
• Home Chef meals
• A Tunstall personal alarm, if required

If you're ready to go home, talk to your hospital team about transition care today.