Important Update: Residential aged care clients and families, 30 June 2021

Posted on Wednesday, June 30, 2021

The State Government has updated the Directions regarding visitors into residential aged care homes.

The Visitors to Residential Aged Care Facilities (Outbreak Restrictions (Level 3)) Directions shared with you yesterday have been revoked and the Visitors to Residential Aged Care Facilities (Circuit-Break-Lockdown -Level 3) are now in place.

These latest Directions remain largely the same, but now permit ‘care and support’ visits to residents, providing that no more than one person per resident makes a care and support visit on any given day. Most families will be familiar with this approach from previous Directions.

Care and support visits are generally interpreted by providers and accepted by the Government as a regular pattern of care and support to the resident.  A person qualifies for a care and support visit when they are deemed to be a partner in care and have previous patterns of care.

If you think you fit these criteria, please phone our Service Manager on site who can discuss this with you. A list of site phone numbers can be found here

All visits must continue to be done in a safe way, and this includes:

  • Wearing a mask at all times.
  • Visits to take place in a resident’s room.
  • Social distancing to be maintained.
  • Hand hygiene on entry and exit.
  • Completing a health declaration by signing in via Zipline on arrival.

I also want to reassure you with another community case of COVID-19 announced by Premier Mark McGowan this morning, we remain vigilant. We will continue to keep you updated.

Thank you for your ongoing support,
Jennifer Lawrence, CEO