You’ve come to the right place. At Brightwater, we will work with you to create a personalised Home Care Package, to ensure you receive the care and support you need.
If you have been assessed and approved for a home care package by the Australian Government, you would have been assigned one of these levels, based on your current needs:
| Level 1: Basic care needs | $10,271.10 a year |
| Level 2: Low care needs | $18,063.85 a year |
| Level 3: Intermediate care needs | $39,310.50 a year |
| Level 4: High care needs | $59,593.55 a year |
You can pick and choose the services that suit you and fit within the package level you have been allocated. See below for what your home care package funds can be used for.
We can lend a hand with the essentials at home, including sweeping, mopping, ironing, dusting, vacuuming and more. Your support worker can keep your bathroom and kitchen spick and span, and can also keep on top of the laundry. We can also help arrange more heavy duty cleaning like upholstery, windows, carpets and ‘spring cleaning’.
Got a green thumb? So do we! Our gardening service includes mowing, pruning, and weeding. We want you to keep doing what you love.
There are lots of products out there that can help you maintain your independence and stay safe.
After an assessment with our physiotherapists or occupational therapists, we can assist with the rental or purchase of mobility equipment, postural care products, and other aids. This includes pressure mattresses, walking frames, wheelchairs, arthritis cutlery and much more.
We can also help you arrange assistive technologies to make your life easier. This includes organising telehealth appointments or in-home monitoring, renting or purchasing iPads and personal alarms or organising computer education.
If a few adjustments around the house can help you live independently, we’re all for it. We can add hand rails and ramps, widen doorways, change flooring or install electrics that improve your day-to-day life.
Improve your mobility, strength and confidence at home and in your community. You can access our wide range of health professionals, including occupational therapists, physiotherapists, dietitians, social workers, speech pathologists, music therapists and therapy assistants.
We can also provide massage therapy and lymphedema massage. We’ll work with you to put a goal-oriented plan in action, assisting you with reconditioning and rehabilitation after an injury or stroke or we can develop exercise plans to maintain your strength and mobility. Plus our whole team works together; to make sure you receive the best quality care.
If you want to bake your grandkid’s favourite cookies or make your famous lasagne, just tell us what we can do. Our meal preparation service includes chopping, grating, roasting, sautéing – you name it. We can even help prepare your weekly menu or arrange meal deliveries.
Have peace of mind knowing you can live independently and safely in your own home. In collaboration with your GP, our nursing team can provide the medical care you need. Our clinical services include assessments, wound care, medication management, continence and catheter care, and chronic disease management.
Plus, your care worker can prompt you when it’s time to take your medication. In consultation with our nursing team, we can help you keep track of your Webster Pack and assist in applying topical creams or eye drops.
Feeling and looking your best will never go out of style. Your support worker can be on stand-by if you need extra support. Our personal services include hair care and shaving, make-up and beauty, getting dressed, oral health, continence management and showering.
If you want to get more involved with the community, you can. We can arrange day trips and activities for a nice change of scenery. You could take up a new course, play a game of chess or simply visit the library.
Your support worker can accompany you to appointments and social events with their own transport. We can arrange to drop you off or pick you up from somewhere, including the hospital. And if you want to get out and about on your own, we can even arrange taxi vouchers.
You can tick off your to-do list a whole lot quicker. Your support worker can help do the shopping, whether that’s for everyday groceries or birthday and Christmas presents. We’ll help you come up with ideas and can lend a hand when it comes to wrapping. And if you need to pop in to the pharmacy, post office, or drycleaner, that’s no problem.
We all need a break now and then. Maybe there’s a to-do list to tick. Or maybe someone just needs to be a daughter again. Whatever the reason, our respite services are there so carers can take a breather whenever they need. Our Brightwater at Home team is trained to provide respite and care for people in their own homes, so there’s no need to worry.
As part of our respite care service, our support workers coordinate meaningful activities and interactions during daily visits, or a couple of visits per week. This gives our clients the chance to experience new things, while giving carers the chance to take some time out.
If you’re ready to go home but need a hand getting things in order, we can help you get settled. Our at home care service includes picking you up from the hospital, grabbing the groceries and planning your meals, looking after the laundry, getting the paper and the mail and setting up your home so you’re comfortable.
If you’ve spent some time in hospital, we can help make the shift back home smooth and stress-free. If you’re medically stable but still need time to recuperate, our transition care program can help you get back on your feet. You’ll need to be assessed by an Aged Care Assessment Team (ACAT), but don’t worry – hospital staff can help arrange this. If you qualify, we’ll provide care services in your home for up to 12 weeks. Our trained team can provide all the assistance required, including:
If you're ready to go home, talk to your hospital team about transition care today.
At Brightwater, we’re here to take the stress out of managing your home care package and care needs. When you come on board with us, we will introduce you to your own coordinator. They’ll get to know you and your goals, and will help you make the most out of your funding.
Whether you’re focused on your health or happiness, or improving your home, our range of services cover all the essentials – plus a few more you might not have thought of!
Your coordinator is there to:
From physio to occupational therapy, nursing to speech pathology, our close-knit in-house team of allied health professionals work together seamlessly to help you maintain your independence at home.
When you join Brightwater, your coordinator will bring together a team of our health care professionals, tailored to you. Rest assured, your needs are our priority, and we will work together to keep you safe and well.
Plus, at Brightwater we have a specialised research centre, which collaborates with national and international universities to find solutions to improve the quality of lives of our clients.
Your out of pocket costs
There are two different fees which the Australian Government may expect you to contribute to the cost of your care. We will step you through these fees when you meet with us.
Costs from your home care package
Like most other organisations, at Brightwater we charge a care management fee which helps us cover necessities like your coordinator, care planning, assessments and scheduling; and a package management fee, which helps us cover the cost of administration, and is charged according to your package level.
Both of these fees are charged fortnightly and the amount depends on your package level. The fees come from your annual home care package funding.
We will also look at your packaged amount and create a care plan to utilise these funds to ensure you get the care you need. Available below are the different rate guides for our services:
| General Fee Schedule | Contractor Fee Schedule |
All you have to do is call us once you have your letter of approval. Once we have determined the level of support you have received funding for, we’ll talk you through the range of services available for you to choose from. Call us on 1300 223 968.
You will then meet with our Engagement Coordinator, who will meet with you face-to-face to talk you through your options and take care of the paperwork.
Following that, one of our Client Coordinators will visit you at home to develop a detailed care plan. During this visit the Coordinator will sort out details such as the exact services you require, how often you require them and your preferred times to have our care workers call on you.
We’ll then get started with your services.
We help clients and residents to thrive, connect and belong through best practice, compassionate care.
For over 100 years, we’ve been there for West Australians from all walks of life. With humble beginnings in Subiaco, today we provide services all across Perth.
We are the only WA home care provider with a dedicated Research Centre – a hub of discovery and innovation, collaborating with national and international universities to find innovative solutions to improve the quality of lives of our clients.
We were selected in 2018 to run the Australian pilot Specialist Dementia Care Unit, accommodating clients who would otherwise require care in a hospital setting and our learning will influence the whole industry in the coming years.
