Refer - Supported Independent Living

Referring Brightwater Supported Independent Living

If you have any questions of need help to complete this form, please contact the Brightwater Welcome Team on 1300 223 968 or email [email protected]

Client Information

Client Last Name:

Client First Name:

Client Date of Birth:

If other, please provide more information:

Does the client have an additional diagnosis? Please provide details, including type of Dementia:

Current Address:

Contact Number:

Email Address:

Referring Person/Organisation Details

Contact Name

Organisation Name

Contact Number

Email Address

Ensuring your Safety

As a Registered NDIS Provider, Brightwater is committed to meeting strict quality and safety standards. The NDIS Quality and Safeguards Commission exists to protect your rights as an NDIS participant. You can contact them if you need to:

Verify that your provider is NDIS-registered
Report a complaint
Seek advice if you feel your services are not being delivered safely

Your key rights and protections include:

Choice and control over your supports and funded services
Protection from abuse, violence, and neglect
Confidentiality and privacy of your personal information
Access to advocacy for independent support and advice
Right to complain without fear of retribution

Independent Advice & Advocacy

We understand that navigating the NDIS can sometimes be complex. If you ever need independent advice – whether about your options, funding concerns, or other challenges – advocacy services can provide guidance and support. For your convenience, we have created a list of WA disability advocacy services as well as key support contacts in Perth in the linked document.

Feedback

We value your feedback to help us improve and encourage you to share your experiences – whether compliments or complaints.

Provide feedback to Brightwater

You can also provide feedback to NDIS:

Phone: 1800 800 110

Provide feedback to NDIS