Brightwater appreciates feedback from our clients as well as their relatives and friends. Whether positive or negative, your comments are a valuable tool to help us continue providing the best quality services.
If you are unsatisfied with how we have resolved your complaint the following organisations can be contacted:
Phone: 1800 951 822
Aged Care Safety and Quality Commission Make a ComplaintPhone: 08 6217 6888
Freecall: 1800 176 888
Phone: 08 6551 7600
Freecall: 1800 813 583
A complaint can be made to the NDIS Commission by:
Disability advocates can take action on their own behalf, or can assist another person, or a group of people with disability – they may work in a paid or voluntary capacity.
Click below to find an advocacy service:
People with Disabilities Western Australia Advocacy WAWhistleblowing is when someone speaks up to report concerns about suspected wrongdoing, misconduct or illegal activity within an organisation.
Your concerns will be treated seriously, confidentially, and without fear of retaliation. Reports can be made anonymously, by clicking the button on this page, and we will take all reasonable steps to protect your identity.
Whistleblowing Fact Sheet