Brightwater appreciates feedback from our clients as well as their relatives and friends. Whether positive or negative, your comments are a valuable tool to help us continue providing the best quality services.
If you are unsatisfied with how we have resolved your complaint the following organisations can be contacted:
Phone: 1800 951 822
www.agedcarequality.gov.au/contact-us/complaints-concerns/make-complaint
Phone: 08 6551 7600
Freecall: 1800 813 583
www.hadsco.wa.gov.au/complaints
A complaint can be made to the NDIS Commission by:
Disability advocates can take action on their own behalf, or can assist another person, or a group of people with disability – they may work in a paid or voluntary capacity. Click here to find an advocacy service.