Feedback

Brightwater appreciates feedback from our clients as well as their relatives and friends. Whether positive or negative, your comments are a valuable tool to help us continue providing the best quality services.

Other ways to give feedback

If you are unsatisfied with how we have resolved your complaint the following organisations can be contacted:

Aged Care Safety and Quality Commission

Department of Communities

Health and Disability Services Complaints Office

NDIS Commission

A complaint can be made to the NDIS Commission by:

Use an advocacy service

Disability advocates can take action on their own behalf, or can assist another person, or a group of people with disability – they may work in a paid or voluntary capacity. Click here to find an advocacy service.