When wellbeing is what’s most important, our residential aged care homes across Perth can provide the 24/7 support you need.
Tell your tales or write some new ones in our thoughtful social spaces, or retreat to a quiet corner whenever you like. Welcome your loved ones in our lush green gardens, meet new friends and take up a new hobby if the mood strikes.
As a not-for-profit organisation, our standards are high. Our very own catering team keeps our aged care residents well nourished. Our research centre strives for better outcomes. And all of our aged care homes in Perth are fully accredited, with attentive staff that share our values. So rest assured – you’re in good hands.
What kind of care are you looking for?
We have 11 permanent residential aged care homes across Perth, providing care for all levels of needs, including dementia.
More than just aged care accommodation
We offer aged care accommodation all across Perth – but it’s more than just a roof over your head. Every Brightwater home puts the focus on wellbeing, from 24/7 care and support, to companionship and sensory stimulation.
As a not for profit organisation with a track record that dates back to 1901, along with a dedicated research centre working behind the scenes to discover innovative new ways to enable wellbeing – care is at our core.
With 11 aged care homes in Perth, there’s a place you can call home.
Our aged care facilities in the southern suburbs include Huntingdale, Redcliffe, South Lake, Mandurah and Waikiki, while our aged care facilities in the northern suburbs include Inglewood, Innaloo, Joondalup, Oxford Gardens (Joondalup), Madeley and Subiaco.
Why you can trust Brightwater
Holistic approach to health
We have an in-house team of health professionals, that includes nurses, physios, OTs and more - who work together to ensure you receive the best quality care.
Not-for-profit since 1901
For over 100 years, we’ve been there for West Australians from all walks of life. With humble beginnings in Subiaco, today we provide services all across Perth.
Responsibility for research
We are the only WA home care provider with a dedicated Research Centre – a hub of discovery and innovation, collaborating with national and international universities to find innovative solutions to improve the quality of lives of our clients.
We were selected in 2018 to run the Australian pilot Specialist Dementia Care Unit, accommodating clients who would otherwise require care in a hospital setting and our learning will influence the whole industry in the coming years.
Frequently asked questionsView All FAQ’s
Can I take my loved one out on excursions?
While we are in a phase of no community transmission in WA, external outings are permitted when they can be conducted in a safe manner. This means that there are appropriate infection prevention measures in place and an agreement by the resident and family to provide accurate information and engage in risk mitigation procedures whilst on the outing and screening procedures on return. Your Service Manager or Program Leader will be able to provide you with the relevant risk assessment form.
Can I take social leave, for example for day trips or family holidays?
Yes, you are entitled to take 52 days of social leave in a financial year.
While you are on social leave, you will still be required to pay your agreed fees and daily accommodation costs.
Brightwater will continue to hold your place for you while you are on social leave.
Please contact us if you need to extend the period of time that you are on social leave.
If extra social leave is required in addition to the 52 days, an additional fee will be charged to secure your place at Brightwater.
If you are away from Brightwater for 7 days or more and you have not notified us, we may not be required to continue to secure a place for you. However, we will write to you before any such decision is taken.
We would appreciate it if you could update us on any changes to your condition while on social leave.
What happens if I need to take leave to go to hospital?
There is no limit on the length of time that you can leave Brightwater to be in hospital.
While you are in hospital, you will still be required to pay your agreed fees and daily accommodation costs.
Brightwater will continue to hold your place for you while you are in hospital.
Can I take leave for emergency reasons, such as the COVID-19 pandemic?
Yes, you can request to take a period of temporary leave from Brightwater due to an emergency situation, such as the COVID-19 pandemic.
Taking emergency leave will not impact on your social leave entitlements.
While you are on emergency leave, you will still be required to pay your agreed fees and daily accommodation costs.
Brightwater will continue to hold your place for you while you are on emergency leave. Brightwater will not require you pay any additional fees to hold your place.
We would appreciate if you could update us on any changes to your condition while on emergency leave and when you intend to return to Brightwater.
How can I organise residential aged care for my elderly parent?
We're happy to support you in the process of organising care for your elderly parent.
Simply give us a call on 1300 223 968 and ask to speak to our Welcome Team, who will gather some information about your parent and then explain the next steps to securing a suitable home.
From a government perspective, your first action is to register with My Aged Care and request an assessment for residential aged care, which is a requirement when seeking aged care services.
How long is the waiting list to access residential aged care?
Our waiting lists vary from site to site.
So that you're ready when a vacancy arises, we will assess your needs, match you to the site which can best support your needs, provide a tour and help you complete the necessary paperwork to secure a position on our waiting list as soon as we can.
Can I view all the residences I am interested in?
Do you offer residential accommodation for married couples?
How do I transfer to Brightwater from another aged care home?
It is easy to transfer from another aged care provider to Brightwater.
Typically, your current provider will require a letter in writing giving 7 days notice to leave. Our Welcome Team can then assist you with documentation and support you as you transfer to us.
Do you cater for special dietary requirements?
Yes, we cater for many special dietary requirement needs such as diabetes, vegetarian or vegan diets, allergies or medical conditions such as dysphagia.
Please discuss any specific dietary requirements with our Welcome Team.