Feedback
Brightwater appreciates feedback from our clients as well as their relatives and friends. Whether positive or negative, your comments are a valuable tool to help us continue providing the best quality services.
Provide your feedback here
Other ways to give feedback
If you are unsatisfied with how we have resolved your complaint the following organisations can be contacted:
Department of Communities
Phone: 08 6217 6888
Freecall: 1800 176 888
www.communities.wa.gov.au/contact/complaints-and-feedback
Health and Disability Services Complaints Office
Phone: 08 6551 7600
Freecall: 1800 813 583
www.hadsco.wa.gov.au/complaints
NDIS Commission
A complaint can be made to the NDIS Commission by:
- Phoning: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
- National Relay Service and ask for 1800 035 544.
- Completing a complaint contact form.
Use an advocacy service
Disability advocates can take action on their own behalf, or can assist another person, or a group of people with disability – they may work in a paid or voluntary capacity. Click here to find an advocacy service.