FAQs

How can I organise residential aged care for my elderly parent?

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We're happy to support you in the process of organising care for your elderly parent.

Simply give us a call on 1300 223 968 and ask to speak to our Welcome Team, who will gather some information about your parent and then explain the next steps to securing a suitable home.

From a government perspective, your first action is to register with My Aged Care and request an assessment for residential aged care, which is a requirement when seeking aged care services.