FAQs

What are your quality standards?

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Brightwater Linen is certified to Quality Standard ISO 9001 as well as AS4146:200 Standard for Laundry Practice.

Our team undertakes quality testing procedures on a weekly and monthly basis to ensure operational effectiveness in removing soil and disinfecting linen without damage.

These tests include:

  • Testing of hard surfaces AS4709.3.4 (including trolleys, folding tables and trucks)
  • Testing Finished Product AS2998.1987, AS2995.1987, AS2996.1987, AS4079.200 (including sheets, towels and pillow cases)
  • Microbial Challenge Test 3.4 

In addition to microbial testing, swatch tests are completed every 6 months and are analysed by an independent laboratory. Swatch tests look for:

  • Degree of intrinsic graying and yellowing, degree of whiteness
  • Degree of soil removal
  • Overall loss of breaking strength due to chemical degradation or mechanical damage
  • Microbiological testing (available on request)