FAQs

What should I expect in my ACAT assessment?

Times can vary, but assessments usually take between 45 and 75 minutes.

An ACAT team member will visit you to gather all the information, asking a series of questions about your day-to-day life and health. They may ask you how you're managing with routine activities and if you require help with them, what support you have from family or friends, what health conditions you have or medications you take, how you feel your health is and whether or not you are having memory problems.

They'll also make sure you understand the process of receiving aged care and discuss your options going forward. After your interview, they'll talk to the rest of their team and make a decision about the level of care you are eligible for.