01

Talk to our team

Before you get the ball rolling, get in touch.

We offer a free pre-planning service that prepares you for your NDIA meeting, ensuring you get a comprehensive, well-funded plan that works for you.

Some handy resources:

Frequently asked questions at this step

There's all that behind the scenes stuff - getting to know the system and psychologically coping with happened to a family member. And that’s where Brightwater come into the picture.
Carolyn & Taylor
NDIS clients
02

Get access to the NDIS

To be covered by the NDIS, you’ll need to:

  • Be under the age of 65
  • Have an impairment that is likely to be permanent and has a significant impact on your everyday life
  • Be an Australian citizen, permanent resident, or permanent visa holder
  • Live in an NDIS area

If you meet the access requirements, your funding eligibility will be assessed by an NDIS representative. They’ll also advise when you can access your NDIS plan.

Note: If the NDIS is yet to be rolled out in your area, you may still be able to access funding from the State Government.

Some handy resources:

As part of our NDIS funding, we could see a psychologist, speech pathologist and occupational therapist.
Todd & Debbie
NDIS clients
03

Develop your NDIS plan

Once you’re eligible, you’ll develop your personal plan with an NDIS representative.

Your plan contains an outline of your goals, what you need to achieve and the funding you’ll receive.

Some handy resources:

Frequently asked questions at this step

I want to thank Brightwater not only for their expertise in successfully navigating the NDIS planning process, but for the diverse supports and services they provide participants like myself.
Kylie
NDIS client
04

Manage your NDIS plan

At Brightwater, our support coordination service can help you make the most out of your NDIS funding. We can also help out with accommodation, therapy, equipment, and behavioural issues.

Once you’ve got a plan in order, you can choose how you’ll manage your support. Your options include:

Self-managed - You pay providers and manage any admin yourself.

Provider-managed - You choose a provider to manage all payments on your behalf and to help with service agreements, hiring staff and preparing reports about your NDIS funding.

Shared management - For example, you might want to manage your consumables but let someone else manage your therapy funds.

Our support coordinator and occupational therapist have been brilliant. I think what we have appreciated most is that they both treat Jessica like she doesn't have a disability - but with dignity.
Cherry-Kim & Anthony
Carers for Jessica, NDIS client
05

Review your NDIS plan

Your NDIS planner will review your plan every 12 months to make sure you’re getting the support and services you need.

And of course, your Brightwater support team will be on hand to answer any questions you might have. We’re here to make sure you benefit from your services and achieve the best possible outcomes.

Some handy resources:

Frequently asked questions at this step

What I've found really helpful is the way Brightwater worked with me to identify my future aspirations and helped me translate these into relevant goals.
Kylie
NDIS client